Privacy Policy

1. Introduction

Welcome to Energy Production Services. Energy Production Services, L.L.C (“we,” “us,” or “our”) is committed to protecting the privacy and security of our clients, partners, and website visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website or engage us for energy production services, field support, technical advisory, or related work.

2. Information We Collect

We may collect information about you in several ways, including:

• Personal Data: Information you voluntarily provide when you request a consultation, submit a contact form, or communicate with us—such as your name, company, job title, mailing address, email address, and telephone number.
• Operational & Project Data: In the course of delivering services, we may receive or access business and technical information related to your facilities, assets, or projects. This may include production metrics, equipment logs, maintenance records, safety documentation, site access details, and other proprietary operational information (“Project Data”).
• Derivative Data: Information our servers automatically collect when you use our website, such as IP address, browser type, operating system, referring URLs, access times, and pages viewed.

3. Use of Your Information

We use collected information to operate our business and deliver services effectively. Specifically, we may use it to:

• Provide, plan, and manage energy production services and related engagements.
• Respond to inquiries, send administrative updates, and communicate about projects or accounts.
• Maintain records, fulfill contractual obligations, and process transactions.
• Compile aggregated or anonymized statistics for internal analysis and service improvement.
• Comply with legal obligations and protect our rights and the safety of personnel and sites.

4. Handling of Project Data

We treat Project Data with strict confidentiality and appropriate safeguards.

• Access: Access to Project Data is limited to authorized personnel of Energy Production Services who need it to perform their duties.
• Security: We employ administrative, technical, and physical measures designed to protect information, including secure communication channels and access controls where applicable.
• Confidentiality: We do not sell your Project Data. We do not disclose it to third parties except as described in this Policy, as required to deliver agreed services with your direction, or as required by law. Personnel with access are subject to confidentiality obligations.

5. Disclosure of Your Information

We may share information in the following circumstances:

• Legal or Safety: When we believe disclosure is necessary to comply with law, regulation, legal process, or government request; to enforce our agreements; or to protect the rights, property, or safety of Energy Production Services, our clients, or others.
• Service Providers: We may share information with trusted vendors who assist our operations (for example, hosting, IT support, or professional advisors), subject to contractual confidentiality and data-protection requirements.

6. Contact Us

If you have questions about this Privacy Policy or wish to exercise applicable privacy rights, contact us at Energy Production Services, L.L.C, 20 West Ohio St, Butler, MO 64730-2019, or by email at [email protected], or by phone at +1 (407) 866-5128.